What are the means of order and payment?
You can make your order and payment through:
- Instagram, through direct message (deposit or transfer).
- Visiting our showroom in Mexico City (by appointment).
- If the shipment is to Mexico, through our online store www.talialanzstore.com, which receives payments through the Paypal platform.
- If the shipment is to the United States, Canada, Europe, or Latin American, our online store is www.talialanzshop.com
- Sending a WhatsApp message to +52 1 55 2521 9844 (Business hours: Monday to Friday from 11:00 am to 6:00 pm Mexico time).
What material are the accessories made of?
-Some of our pieces are made of 925 silver and others of a silver alloy with brass and gold plate. If the piece has stone, it is natural. In case the pieces have eyes, these are made of hand-blown glass.
Do the charms include a chain?
-Unless the description of the piece indicates it, our charms include a laminated gold chain.
What is the shipping period?
-Except for PRE-ORDER items, the shipping period is 3-4 weeks.
What are the guarantees?
-You can review the guarantees of our pieces in the following page Warranty
Can I get my piece wet or take it to the beach?
-You can review the care of our pieces in the following page Care Instructions
Estimated delivery times are 3-4 weeks.
Shipments have a cost depending on the geographical area.
-United States: $15 usd.
-Canada: $20 usd.
-Europe: $35 usd.
-Latin America and the Caribbean: $40 usd.
Orders in PRE-ORDER (presale) have a delivery time of approximately 5-6 weeks after the date of purchase.
Orders can be made through:
-Online store www.talialanzshop.com
-Whatsapp +52 1 55 2521 9844
-Direct message on Instagram (@talialanz)